Mission Statement

“Habitat Services strives to improve the quality of housing for tenants marginalized by poverty and their mental health status by contracting with landlords and providing recovery based support”.

History

In the 1980s, advocates, mental health workers and housing providers voiced serious concerns about consumer/survivors of the mental health system being housed in boarding homes with very poor living conditions. Habitat Services was established in 1987 to help address these concerns and improve the quality of life for tenants.

The City of Toronto, the Ministries of Community and Social Services, Health, Housing, the Municipality of Metropolitan Toronto and the Supportive Housing Coalition discussed strategies.  They developed the concept of using a contract to standardize services and improve housing standards in boarding homes.  The details were worked out in consultation with consumer/survivors, advocates, representatives of the provincial and municipal governments, mental health workers and boarding home owners/operators.  The result was the Habitat Services contract model.

Funding

Habitat Services is funded by Ontario Health. The Ministry of Health and the City of Toronto jointly fund the subsidy program.

To read the Multi-Sector Service Accountability Agreement (M-SAA) between Ontario Health and Habitat Services (Mental Health Program Services of Metropolitan Toronto), please click here.

Accessible Customer Service Policy Statement

Habitat Services (“Habitat”) will endeavour to provide its goods and services in a way that respects the independence and dignity of all persons and encourages integration and equality of opportunity.  Habitat is committed to preventing, identifying, and removing barriers that impede the ability of persons with disabilities to access our goods and services.

Privacy Policy

Habitat Services is committed to protecting the privacy of personal information of tenants, employees, contractors and other individuals served by or providing service to Habitat Services. We value the trust of those we deal with and recognize that maintaining this trust requires that we be transparent and accountable in how we treat personal information.

To read the Habitat Services Privacy Notice, please click here.

Habitat Services Annual Reports: 

2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022